Check the battery. Ensure that it has been pushed completely into the unit and is fully charged. Also ensure you pull the trigger fully back then up. Watch the "how to" video by clicking on the player window.

Make sure the red light in the Charging Block is on when the battery is in the charger. Watch the "how to" video by clicking on the player window. If you continue to have problems, we will replace the battery for only the shipping cost up to one year after purchase or up to 10 years on the extended warranty plan.

For light use, blades can simply be wiped with a clean damp towel. Blades may be washed in hot, soapy water or in the dishwasher. Dry all blades thoroughly before storing or next use. The Sonic Blade™ Handle and Charging Block may be cleaned with a damp (NOT wet) cloth. DO NOT use any abrasive cleaner or material to clean any part of the Sonic Blade™ Handle as it may harm the finish. Do not immerse the handle or stand in water.

YES, but as with all high end steel knives, the blades should be removed immediately from the dishwasher and thoroughly dried before storing into the safety stand to prevent rust.

Before any use, you should make sure the blades are secure by pushing the blade grip (the black plastic parts on the blades) towards the unit handle until they are seated in the handle.

A slight back and forth sweeping motion with the Sonic Blade™ will help you cut through any food items.

We are so confident you'll love your new Sonic Blade™, that we offer a 30 day money-back guarantee. If for any reason you are not completely satisfied with your Sonic Blade™, simply return it for a full refund, less the shipping and handling. But, you can KEEP the Turn & Store system as your free gift just for trying Sonic Blade™. Click here to read the details about our return policy.

The Sonic Blade™ comes with a one-year limited warranty. For only $9.95, a 4-year extended warranty is also available.